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    Welcome to BlackBox Security

    Incorporated in 2012, BlackBox Security is a pioneer and leader in the field of Electronic Security in BlackBox Security is today synonymous with Electronic Security in India.


    BlackBox Security has established itself as a leader in the security Market. BlackBox Security is a company which provides the industrial, office and home security system. We deliver customized business solution through a combination of process excellence, quality frame work & expeditious service delivery, to customer productivity at optimum cost..Black Box Security (BBS) value the time of our customers the most, to keep up with this has build a top class infrastructure to support customers with on time services. BBS have dedicated customer care desk in place to respond customer queries in time. BBS also provide 24 x 7 support facility to customers.

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  • ABOUT US

    about Us

    Incorporated in 2012, BlackBox Security is a pioneer and leader in the field of Electronic Security in India. BlackBox Security is today synonymous with Electronic Security in India. BlackBox Security has established itself as a leader in the security Market. BlackBox Security is a company which provides the industrial, office and home security system. We deliver customized business solution through a combination of process excellence, quality frame work & expeditious service delivery, to customer productivity at optimum cost..Black Box Security (BBS) value the time of our customers the most, to keep up with this has build a top class infrastructure to support customers with on time services. BBS have dedicated customer care desk in place to respond customer queries in time. BBS also provide 24 x 7 support facility to customers.


    Our array of products and services which are state-of-the-art, reliable, high-quality products and solutions such as CCTV Surveillance System, Access Control System, Biometric time and Attendance,Fire Alarm System, Multi-Apartment Video Door Phones, Video Door Phone, Intruder Alarm Systems, Fingerprint Locks and Remote Managed Services (RAM) using the power of Cloud And EPBX & Intercom System.


    Our clientele is a proof of our unparalleled operation excellence. From quality products to professional after sales services, BlackBox Security has driven the markets with customer centric focus.


    BlackBox Security’s Aim: To be a world class, Indian MNC, one-stop-shop for high quality security products and services.

     

    MISSION

    Blackbox Security is committed to provide safety to customers by continuously developing and delivering / offering new technologies, innovative products, solutions and delightful services, by abiding all its commitments to customers. BlackBox Security is your premier provider for all your video surveillance needs. From CCTV video surveillance security cameras to Digital Video Recorders (DVRs)

     

    INTELLIGENT EYE

    Technology has always been central to our operations at BlackBox Security. It acts as our extended eye — intelligent and ever alert.

    HOLISTIC SECURITY

    We deliver comprehensive security solutions to our customers under one roof, helping them save both time and money.

    EXPERTS

    Our decades-rich experience in India’s security industry and technological expertise provide us with a cutting edge to serve our customers efficiently.

    TRUSTED

    Our performance over the years has helped us build a strong brand name, which is synonymous with security in India. We have always delivered the best-in-class products whenever our customers needed them. This has helped us carve out a relationship of trust with them.

    UNIQUENESS

    Over the years, we have evolved significantly - from a security project-based company to a security products company. And today, we are India’s largest security services provider. Our unique, customer-centric business model helped us deliver world-class security to customers at an affordable rate

    REACH

    With the introduction of Security System solutions, we have expanded our network by establishing a strong Command Centre. Our products and services deliver safety, security and peace of mind to over a million customers.

     

    VALUES

    The Tremendous growth at qualtel can be credited to our values.

    • Integrity
    • Agility
    • Belongingness
    • Team Work
    • Innovation
    • Right Guidlines

     

    OUR PROMISE

    To provide Economical, cost effective, customized solutions with unmatched support & Service.

  • Send Enquiry

    send enquiry

  • SERVICES

    our services

    Our Network Support Experts can manage any size of network and IT property, virtually from anywhere on the Internet. This remote monitoring and support maximizes up-time by rapidly troubleshooting and repairing IT tools from anywhere, at any time. We can help clients get rid of the piece work and bring the network into a best possible and well-organized network. With our network support services you can rest assured that your network is well taken care of.

     

    • Systems Annual Maintenance
    • Network Analysis & Design (Switch, Router, VPN, Wireless)
    • Office Cabling & Networking
    • Remote Monitoring and Support
    • Desktop Support (Installing System and Application Software's)
    • Managed Support (monthly & on-call)
    • Onsite and offsite backups
    • Network Services and Systems Management
    • System (Buy and Sale)

    COMPLETE AND RELIABLE HARDWARE SOLUTIONS:

    All of our services are tailored to meet individual customers' needs and requirements. We deliver professional Security System solutions and services viz:

    • Preventive Maintenance
    • Networking and Infrastructure
    • AMC

    PREVENTIVE MAINTENANCE

    Preventative maintenance (PM) is a series of tasks to prevent future problems with a Security system. An example of these tasks include Proper supply, external cleaning of the System and Firmware updates in software. PM schedules help you save time, money, improves productivity, and secures data.


    NETWORKING AND INFRASTRUCTURE

    We have extensive experience in supporting Security Solution Networks and Infrastructure. Our skilled technicians can train your staff on network administration, offer solutions to hardware and software issues, and maintain ongoing support for your business-critical systems.


    We help to keep your system up to date with the latest Firmware & network infrastructure and its management activities such as network security, network software, social media and network administration.

    We offers annual network maintenance packages, we also offer convenient on-site and emergency after hours/weekend service. So Stay informed, stay ahead of the problems.


    ANNUAL MAINTENANCE CONTRACT

    Your business is greatly dependant on the security System installed in your premise. Failure of any of your security equipments can lead to a Security breach in your premise which means loss of valuable data, theft of cash, jewellery, destruction of life and property. To avoid all this, it is very important to have the right partner to maintain your Security Systems whether it is installed at home or office.


    BlackBox Security provides Comprehensive as well as Non Comprehensive Annual Maintenance for the entire range of Security Systems either installed by BlackBox Security or any third party. We assign you with an experienced technician who can provide you with fast and efficient solution to your problem.


    Our Annual Maintenance includes regular preventive maintenance of the system as well as support in case of an emergency.


    We aim to provide you with the highest possible level of customer service and experience.


    We offers a wide range of Security System repair and diagnostic services. Here are the highlights.

    • Security System Checkup
    • Security System Diagnostics
    • Security System Setup, Peripheral Installation, Hardware Upgrades
    • Security System Maintenances
    • Essential Software Installation and Configuration

  • PRODUCTS

    Products

    CCTV Surveillance System

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    Biometric Time and Attendance

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    Access Control System

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    Multi-Apartment Video Door Phones

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    Video Door Phone

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    Intruder Alarm Systems

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    Fingerprint Locks and Remote Managed Services

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    EPBX & Intercom System

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  • WARRANTY

    WARRANTY

    Thanks for purchasing BlackBox Security Products! To protect your rights and interests, BlackBox Security hereby makes the following warranty commitments on BlackBox Security Products:

    • This warranty is provided only for product purchased from BlackBox Security.
    • BlackBox Security warrants this product to be free from manufacturer’s maintenance for a specified period. (As Per Manufacturer warranty).
    • Within the specified warranty period, BlackBox Security will repair or replace non consumable parts (excluding the spare parts, LEDs, glasses, and lens, plastic cover for dome, if without declaration of defective, are excluded from warranty after 15 days of the receipt of the Delivery.) Any scratches on the outer housings should be declared within 15 days after the receipt of the delivery.
    • The warranty will not be covered under the following conditions:
      • Out-of-warranty products.
      • The product is modified without BlackBox Security approval.
      • Obvious attack of appearance whatever it is.
      • The product is subjected to unusual physical or electrical stress, including physical damage, burnt components and broken connectors.
      • The serial number label is removed or altered.
      • Repair service shall be handled as out of warranty when damage is caused by mishandling, misuse, or abuse. This includes sand, liquid, impact and tampering damage. Fungus damage caused by keeping the products in high humidity shall not be covered under warranty.
      • Improper handling, negligence, regular damages or hits, accidents, theft, vandalism, fire, water, etc.
    • The defective product or defective spare part must be presented together with company invoice when the defective product or defective spare part is returned for repair. Otherwise, BlackBox Security reserves the right of not providing free warranty during the warranty period.
    • The customer is responsible for returning the defective product at his own expense.
    • Your warranty period is calculated from the date of invoice of this product.
    • Please report your questions to our Technical.



      MAINTENANCE POLICY:

      All products within the standard warranty period, except void of warranty items, will be repaired for free.


      Products outside standard warrant period, as well as void of warranty items will be repaired at reasonable cost. The repair cost estimate will be informed to the customer before proceeding.


      The standard repair within warranty does not cover product refurbishment, including fixing the surfaces of products, changing boxes and packaging material, replacing wires, refilling accessories, etc. If customers require product refurbishment, we will send the cost estimate for their confirmation.


      All defective products will be repaired and returned to customers within 30 days after the date of receipt.


      Within or outside warranty period, customers will pay for shipping defective products to BlackBox Security, and BlackBox Security will pay for shipping repaired products to customers.

  • CONTACTS

    our Location

    CONTACT US:

    BlackBox Security +91-8898928901

    Sec.-12, Plot No. 09, Sukhapur,

    New Panvel, Mumbai - 410 206

    www.blackboxsecurity.in

    info@blackboxsecurity.in